PAYMENTS

WE ACCEPT MASTERCARD, VISA, AMEX, AND ZIP PAY

DEPOSITS

Please be advised we will ask for deposits for certain services.

Make up $60

Hair Style + Make up $80

Colour Correction 50% of your final bill

Full Head of Highlights 50%

These appointments require extra time and a deposit to secure your appointment, please note: All deposits are non-refundable.

24 HOUR CANCELLATION POLICY

A cancellation fee of 50% of the service value will apply for appointments cancelled with less than 24 hours’ notice or for failure to attend.

Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to contact a client on our waiting list, and fill the time slot. We confirm appointments 48 hours in advance, in case you may have forgotten that appointment you booked three months ago.

For appointments booked within the 24-hour period that require cancellation, please provide 4 hours’ notice. Otherwise, we will charge a cancellation fee.

LATE POLICY

Clients who do not arrive within 20 minutes of their appointment time will be charged a cancellation fee and will need to re-book.

We absolutely understand that life is hectic, stuff happens, and we run late on occasion. However, we operate in an industry where our entire day is dependant on accurately allocated appointment times, and late start-times unfairly jeopardise the remainder of that day’s client appointments.